Delete your account

You can delete your Kaya5 account at any time. Deletion is permanent and removes your data — it is not a deactivation, a pause, or a hidden profile that we could restore later.

From inside the app — the fastest way

Open Kaya5 and go to Settings → Your data → Delete my account. You will be asked to confirm, and the deletion happens immediately. You are signed out as soon as it completes.

If you no longer have the app

Email [email protected] from the address on your account and ask for deletion. We confirm to that address before deleting anything, so nobody can remove someone else’s account by writing to us.

What is deleted

Everything tied to your account: your profile and dosha assessment, your daily plans and check-ins, your streaks and Kaya Coins balance, saved meals and logs, consultation bookings and any notes shared with you, your devices and notification settings, and your sign-in identity.

What is not

Content you contributed that other people rely on — a question answered publicly, for example — may remain, detached from your identity. Records we are required to keep, such as transaction records for tax and accounting, are retained for the period the law requires and are not used for anything else.

Export first, if you want a copy

Deletion cannot be undone and we cannot recover your data afterwards. If you want a copy, use Settings → Your data → Export my data in the app before deleting.

How long it takes

Deleting from inside the app takes effect immediately. A request by email is completed within 30 days of us confirming it is you, and usually much sooner. Backups are overwritten on their normal rotation, so a copy may persist in an encrypted backup for a short period after the live data is gone — it is not accessible to the product and is never restored to it.

Questions about any of this: [email protected]. See also our privacy notice.